Shipping policy
Shipping Policy
At Bondi Blyss, we strive to ensure that your order reaches you promptly and in perfect condition. We offer a variety of shipping options to cater to your needs, whether you’re located within Australia or internationally. Below are the details of our shipping policy:
- Domestic Shipping (Australia):
Cost: A flat rate of $6 applies to all orders shipped within Australia.
Delivery Time: Orders are typically delivered within 5 business days.
Tracking: If you provide a contact email address at checkout, a tracking number will be emailed to you upon dispatch of goods so you can monitor the progress of your parcel.
- New Zealand Shipping:
Cost: A flat rate of $12 applies to all orders shipped to New Zealand.
Delivery Time: Varies depending on the local country postage system. Customers will be notified of estimated delivery times.
Tracking: If you provide a contact email address at checkout, a tracking number will be emailed to you upon dispatch of goods so you can monitor the progress of your parcel.
- International Shipping:
Cost: For all other international orders, a flat rate of $20 applies.
Delivery Time: Varies depending on the destination country’s postal system. Customers will be informed of estimated delivery times.
Tracking: If you provide a contact email address at checkout, a tracking number will be emailed to you upon dispatch of goods so you can monitor the progress of your parcel.
- Order Processing:
Processing Time: Most orders are processed and ready for dispatch within 2 business days of payment.
- Customs, Duties, and Taxes:
International shipments may be subject to customs processing and additional charges, for which the customer is solely responsible. Bondi Blyss is not responsible for any additional charges or delays caused by customs clearance processes.
- Shipping Address Details:
Please ensure that your shipping address is correct and complete before submitting your order. Bondi Blyss is not responsible for incorrect or incomplete addresses, and any re-shipment costs will be borne by the customer.
- Delivery Issues:
If any problems occur with the delivery of an order (e.g., the item is not received or is damaged in transit), please contact us immediately at team@bondiblyss.com so we can assist in resolving the issue quickly.
Contact Us:
For any inquiries or further information regarding our shipping policy, please don’t hesitate to contact us at team@bondiblyss.com.